Systems Programmer III

University of Alaska

Fairbanks, AK

Job posting number: #7049544

Posted: January 12, 2018

Job Description

Position Summary:
The Technical Services team, part of the Infrastructure and Cloud Services department within the Office of Information Technology (OIT) at the University of Alaska, is seeking a full-time Systems Programmer. This critical position provides support for the systems and storage, virtual, physical, on-prem, and in the cloud, that our enterprise databases and applications, such as Banner, Blackboard Learn, OnBase Digital Document Imaging, and Degree Works run on. The Systems Programmer is expected to provide a high level of customer service to users and other IT departments throughout the University of Alaska system. This position requires flexibility and adaptability to the ever-changing world of IT, while maintaining existing services and systems.

Duties:
Programming and Scripting: Provides scripting and programming solutions to automate maintenance and administrative tasks such as OS patching, system builds, account maintenance, monitoring, and testing. Develops solutions in various languages to further virtualization and cloud migration efforts. Works closely in cross-functional teams, co-programming, collaboratively communicating, and sharing solutions to advance CI/CD pipeline development and automated configuration management. Operational - Maintains Availability and Functionality of Systems and Services: Fulfills critical role in overall infrastructure administration and management, and serves as senior staff member within the Technical Services team. Installs, inventories, modifies, maintains, tests, and integrates systems, virtual, physical, on-premise and in the cloud, their associated Windows and Linux Operating Systems, storage, and software, providing access to Enterprise services and tools with minimal negative impact to users. Performs day-to-day system status reviews and troubleshooting, working with teammates, vendors, and support as necessary to ensure fully functioning systems and services. Performs scheduled and emergency maintenance on systems as required, making effective use of scheduled downtimes. Maintains regular system backups in order to provide robust data integrity allowing for no data loss in the event of disaster or failures. Consistently checks data integrity of backups and re-evaluates disaster recovery procedures as necessary. Works non-standard hours when required and participates in on-call rotation. Project Management - Active Involvement in and Management of IT Projects: Designs and oversees technical project plans to satisfy timeline, scope, documentation, and deliverables of assigned projects. Maintains updated list of assigned projects. Coordinates and tracks project tasks, openly communicating and collaborating with both internal and cross-functional team members. Sees projects through to completion, documenting lessons learned, service lifecycle, and any ongoing maintenance.
The Technical Services team, part of the Infrastructure and Cloud Services department within the Office of Information Technology (OIT) at the University of Alaska, is seeking a full-time Systems Programmer. This critical position provides support for the systems and storage, virtual, physical, on-prem, and in the cloud, that our enterprise databases and applications, such as Banner, Blackboard Learn, OnBase Digital Document Imaging, and Degree Works run on. The Systems Programmer is expected to provide a high level of customer service to users and other IT departments throughout the University of Alaska system. This position requires flexibility and adaptability to the ever-changing world of IT, while maintaining existing services and systems.

Knowledge/Skills/Abilities:
Expert level knowledge of system administration including software, hardware, programming, provisioning, automated configuration management, and troubleshooting.

Advanced knowledge of security, analysis, network configuration, enterprise storage, system design, testing, and High Availability technologies.

General knowledge of database administration and performance tuning.
Demonstrated ability to execute a 24x7 callout schedule and provide service levels which include independently verifying, troubleshooting, and correcting highly complex cross-discipline and inter-discipline problems on behalf of the University.

Typical Education or Training:
Bachelor of Science in Computer Science or equivalent experience in a related field.

Required Experience:
4 years experience in an IT field.



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