About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution.  AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities.  Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding.  We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

Responsible for supervising all activities in the Blood Bank.  Responsibilities include writing Standard Operating Procedures, reviewing quality control records, reviewing antibody identification panels, serving as 24/7 resource when on call, evaluating staff performance and participating in hiring and termination decisions.

Key Responsibilities include:

• Supervises operational workflow
• Maintain, update and revise the department’s SOPs as new methods and regulatory requirements are introduced. Develops, validates and implements new procedures.
• Reviews logs used for processing blood products. Reviews temperature graphs, test results and antibody panels.
• Performs Donor Deferral and Notification process including maintaining files of donors with unacceptable testing results.
• Coverage
• Prepares staff work schedule for day, evening and graveyard shifts.
• Technical support
• Serves as 24 hour technical on-call resource when scheduled.
• Budget
• Assists in the containment of medical center costs through appropriate ordering of blood, reagents and lab supplies and recovery of patient charges. Verifies blood and reagent invoices for accuracy in billing.
• Reports
• Compiles data for monthly reports and departmental quality indicators.
• Equipment
• Writes equipment validation plans; performs validation and staff training.
• Personnel
• Assists with evaluation of staff performance.  Assists in the selection of staff; orients and trains new hires.
• Performs employee counseling when appropriate. Assists in the hiring and termination decisions.
• Continuing Education
• Coordinates continuing education programs and ensures that records and in-house training are maintained.

Basic education, experience and skills required for consideration:

• Bachelor’s degree
• Five years experience in a hospital Transfusion Service or SBB certification preferred

Required Certification/Licensure:

• California CLS license

Additional Information:

• As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. #LI-AH