Coordinator, Planned Giving
City of Hope
Irwindale, CA
Job posting number: #7109703 (Ref:10017927)
Posted: September 5, 2022
Application Deadline: Open Until Filled
Job Description
About City of Hope
City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.
City of Hope’s commitment to Diversity, Equity and Inclusion
We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.
Position Summary
City of Hope’s mission is to “turn hope into reality.” Focused on eliminating cancer, diabetes and other life-threatening illnesses, City of Hope has established itself as a world-class leader in transforming the future of health. Raising the philanthropic resources to fuel its leading-edge research, its exquisite and compassionate clinical care, and its advancement of biomedical education and training, is a vital component of the City of Hope model of success. Each member of the Office of Philanthropy is a stakeholder in this work, with personal accountability for his/her role in building a successful future of delivering new cures, treatments and education.
The Office of Philanthropy’s vision is to support this life-saving work by being known institutionally and nationally as a model of excellence among elite fundraising programs. Recent recruitments of nationally and internationally renowned faculty offer advancement leaders new opportunity for partnership among philanthropy, research and patient care.
To this end, we invest in our staff through the Team Activation Program (TAP) initiative. This initiative increases the effectiveness of our team through focused transparency & accountability, building trust within teams; training & development; celebrating innovation & risk taking; enhancing team communications and removing roadblocks to maximize activation. The TAP initiative ensures that the Office of Philanthropy is poised to move quickly, effectively and efficiently to maximize opportunities on behalf of City of Hope. Your onboarding plan has been developed to introduce you to the leadership, colleagues and systems that support these outcomes.
The Coordinator will contribute to this vision by providing support for, and participating in, key processes and programs that sustain an office-wide focus on collaboration, efficiencies and metrics-based outcomes. Through the provision of administrative support, the Coordinator will be a part of creating our evolution into a perpetually campaign-ready, donor-centered, leading industry program to support City of Hope’s mission. In pursuit of this outcome, we are committed to growing careers within the Office of Philanthropy to attract and retain the most talented professionals in the country, and excel as a highly collaborative, efficient and creative team.
Under the general direction of the Manager, Planned Giving, this role provides assistance in the day-to-day operations functions of the Planned Giving department and fulfills responsibilities associated with the processing of planned gifts and various tasks/projects related to the Planned Giving marketing program. At times requires working with donors and beneficiaries.
Key Responsibilities include:
- Process all types of planned gifts and some outright gifts. Prepare gift agreements for donor and COH signatures, thank you letters and other documentation and paperwork, internally, for COH Central Processing and Corporate Accounting. Prepare gift calculations using PG Calc software.
- Assist with all fulfillment related aspects of the Planned Giving Marketing program including but not limited to entering marketing responses in AccessHope; managing email inquiries and updating constituent records and communications preferences; forwarding marketing referrals to Gift Officers, maintaining the publication inventory, and autodata scanning of responses to marketing outreaches.
- Assist with queries, segmentations and data management related to marketing efforts.
- Provide support to select Gift Officers; including but not limited to scheduling appointments, general correspondence, coordinating meetings/events and agenda materials, following up on action items, and mail distribution.
- Answer departmental and select Gift Officer telephones, and route visitors and callers.
- Assist in the preparation of planned gift proposals.
- Assist with departmental projects as assigned, i.e. procedures documentation, maintaining the marketing repository, etc.
Basic education, experience and skills required for consideration:
- 3 or more years of demonstrated administrative responsibilities with exposure to fundraising. Prior experience interfacing with Business Executives and Professionals. Experience using all Microsoft Office products (Word, Excel, Outlook, and PowerPoint) essential.
- Associate’s Degree.
- Experience may substitute for minimum education requirements.
Additional Information:
- As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.