DIGITAL WORKSPACE SYS ADMINISTRATOR

H. Lee Moffitt Cancer Center

Tampa, FL

Job posting number: #7122026 (Ref:hlj_42882)

Posted: January 25, 2023

Application Deadline: Open Until Filled

Job Description

***Please note...This position can be remote/hybrid

 

The Systems Administrator is responsible for supporting the daily operations of Moffitt’s digital workspace infrastructure which includes: 

  • VMware Horizon / VMware Workspace ONE
  • Sophos Antivirus Administration 
  • MacOS / Windows 10
  • VDI Environment
  • Vulnerability Remediation

************Please note, this is not a server or network administrator role.

Ideal Candidate

The ideal candidate will have seven (7) years proficiency in a technical support role and Healthcare or hospital IT experience in a 24x7 environment

Responsibilities

  • Responsible for ongoing management of endpoints including vulnerability patching, third party patching, OS and driver updates, application packaging/upgrades.
  • Engaging in level three support for issue investigation and remediation.
  • Work in conjunction with Senior Systems Administrators, Technology Engineering and IT application teams on project initiatives requiring integration within Workforce Technology Services.
  •  Clearly and effectively communicate with customers via email, phone, instant message, and in person.
  • Regularly visit with internal IT teams and end users for feedback on solutions provided and supported by the Digital Workspace team.
  • Review potential improvements and work with appropriate teams to vet, test and implement

    •  

    Credentials and Experience

    Associate's Degree required; field of study: Computer Science / Information Systems or a related major

    *****in lieu of an Associate's Degree, a High School Diploma with an additional three (3) years of relevant technology experience plus the seven (7) years (for a total of 10 years) experience

    Minimum of seven (7) years proficiency in a technical support role with at least one major area of focus or experience in application delivery, application administration and support, virtualization, vulnerability management, or unified endpoint management.

     

    Preferred:   
    Recent experience administering a Sophos Antivirus or similar enterprise antivirus solution on end points, servers and VDI and daily engagement in vulnerability remediation.



    Mission To create a Moffitt culture of diversity, equity, and inclusion as we strive to contribute to the prevention and cure of cancer. Vision To advance and accelerate a culture of access, equity, and inclusion. Diversity is a priority at Moffitt and is meant "to promote a culture of diversity and inclusion as we contribute to the prevention and cure of cancer." The Enterprise Equity Department focuses its efforts on eliminating those obstacles to an individual’s ability to exist within their personal comfort zone at the cancer center. Everyone is important to meeting this priority. Addressing and responding to diversity and inclusion fosters an environment where mutual respect for diverse cultures, communication styles, languages, customs, beliefs, values, traditions, experiences and other ways in which we identify ourselves, is the expectation.


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