Systems Analyst I

The Jackson Laboratory

Bar Harbor, ME

Job posting number: #7085810

Posted: September 21, 2021

Job Description

Available at Two Locations:
- Bar Harbor, Maine
- Farmington, Connecticut


As a full-time Systems Analyst at The Jackson Laboratory, you will be part of an organization whose IT technologies are as exciting and progressive as our science. We are currently looking for motivated individuals who will work with our faculty, researchers, computational scientists, research software engineers, system administrators, and other Research IT staff to plan, design and launch efficient systems in support of scientific research functions and processes.

The successful Systems Analyst candidate will be responsible for planning, designing, and launching efficient systems in support of scientific research functions and processes. This includes gathering data and documenting processes and requirements to help maximize Research IT systems investments.


Work with JAX researchers to identify solutions needed for successful scientific computing, and engage with research and IT colleagues to resolve issues and inefficiencies with research computing platforms.
Develop and deliver training programs, tutorials and workshops for scientists on the optimal use of Research IT resources in their research projects.
Install and update scientific and research applications in JAX compute environment, document system changes, write and maintain documentation for end users. Provide technical support internally and to external vendors including problem resolution for complex systems and storage solutions.
Investigate application issues, document findings: communicate with scientists to answer questions and troubleshoot problems.
Benchmark application, pipelines, and workflow performance. Stay current with new trends and emerging information technologies and informatics tools. Provide guidance, support, training and advice in Research IT systems to JAX scientists. Deliver training programs, tutorials and workshops for scientists on the optimal use of Research IT resources in their research projects. Work with systems team coworkers to determine best system configurations for applications.

Ph.D. with minimal experience or Master’s degree with 3 years’ experience in relevant area of data processing and analysis.
Life sciences research background; hands-on experience with a broad spectrum of biological data collection, processing, and analysis (for example: genomics, bioinformatics, next-generation sequencing, microscopy, imaging).
Ability to develop, recommend and execute solutions to complex problems often under time constraints
Expertise with Unix/Linux systems, shell scripting, scientific and research applications, Python/Perl and other relevant tools.
Excellent oral and written communication and presentation skills.
Strong analytical and problem-solving skills.
Other skills:

A positive attitude and the ability to perform successfully in a fast-paced environment
Able to work independently, and as part of a team.
Develop and maintain effective working relationship with scientists at all levels
Ability to handle multiple tasks/projects at the same time and complete projects successfully and on-time
Advanced interpersonal skills sufficient for developing complex, dynamic relationship with a diverse variety of individuals representing a broad cross section of cultures, disciplines and levels of sophistication
Work closely with scientists to ensure that applications and Research IT services are current, appropriate and sufficient to serve their needs.
Now imagine yourself with all the excitement of a start-up company coupled with the stability and support of a well-respected and established organization.

About JAX:

The Jackson Laboratory (JAX) is an independent, nonprofit biomedical research institution with more than 2,400 employees. Headquartered in Bar Harbor, Maine, it has a National Cancer Institute-designated Cancer Center in Augusta, Maine, a genomic medicine institute in Farmington, Connecticut, and facilities in Ellsworth, Maine, Sacramento, California, and Shanghai, China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

JAX employees work in a collaborative, value-driven, and team-based environment where the focus is on advancing science and improving patients’ lives. Researchers apply genetics to increase the understanding of human disease and advance treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. JAX was voted among the top 15 “Best Places to Work in Academia” in the United States in a poll conducted by The Scientist magazine!

EEO Statement:

The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

We are an equal opportunity, affirmative employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

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