About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution.  AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities.  Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding.  We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

Responsible for assisting with all aspects of City of Hope’s (COH) credentialing activities of all physicians and others practitioners (e.g., Nurse Practitioners/Physician Assistants) applying or re-applying to the COH Medical Staff or Allied Health Professional Staff.   In addition, this position will assist the department director with some clerical tasks.  Based on the level of experience, works independently with minimal supervision.  At all times, follows the Department’s comprehensive credentialing standards in accordance with approved Medical Staff governance documents.

Key Responsibilities include:

•    Upon receipt of the online initial application or re-application, initiates thorough “data scrubbing” before all demographic and other data elements are downloaded in the Medical Staff’s credentialing and privileging system.
• Secures and uploads all credentialing documents into respective Credentials Files electronically or in paper.
• Reviews applications for completeness and follows-up on any missing information, verify gaps, etc.
• Initiate electronic verification of licensure and other certifications.
• As necessary, conduct manual verification of credentials (hospital verifications, claims history, peer references, etc) for institutions not currently using online verifications.
• Follows-up with verifying entities if no response has been received.
• When appropriate, works cooperatively with administrative staff at the City of Hope Medical Foundation in order to obtain pertinent information necessary for credentialing.
• Scan all verifiable information into the department’s Medical Staff credentialing and privileging system for internal review and presentation to respective Department Chair/Division Chief and the various peer review committees.
• Develops thorough understanding of credentialing terminology and documents and is able to utilize external systems used to research and obtain pertinent information.
• Maintains a positive image when dealing with department personnel and other City of Hope employees. 

Basic education, experience and skills required for consideration:

• High School diploma.
• Zero to two (0-2) years’ experience in a hospital, medical group or Independent Practice Association (IPA).
• Direct knowledge in credentialing optimal, but not required.

Additional Information:

• As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.
• City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.  
• This position is represented by a collective bargaining agreement.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.