About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

Functions as laboratory supervisor of select City of Hope Community Practice Laboratories performing moderate complexity laboratory testing. Meets the education and experience qualifications of CLIA technical consultant to supervise and perform waived and moderate complexity clinical laboratory testing as delegated by the CLIA Laboratory Director and Community Practice Medical Directors. Participates as a member of the City of Hope Medical Foundation leadership p team in fulfilling the department’s objectives and oversees the administrative duties of the Community Practice Laboratories. This role requires up to 80% travel to City of Hope Community Practice locations.

Key Responsibilities include:

• Quality Management
  • Write and revise policies and procedures to ensure that they are adequate for the services provided and reflect current practice, in compliance with regulations and standards. Ensure that the CLIA Laboratory Director approves all new procedures and major revisions.
  • Complete a documented weekly QC review for shifts and trends and ensure corrective action was taken by testing personnel.
  • Complete a documented monthly QC review.
  • Ensure enrollment in required proficiency testing, monitor performance, ensure results are submitted before the due date, review results, and ensure corrective actions are taken.
  • Investigate nonconforming event reports.
  • Coordinate with other COH departments/sites as needed to resolve problems.
  • Ensure that the laboratory operates in compliance with regulatory agencies.
  • Perform gap analysis for new regulations, standards, and policies.
  • Ensure all test instruments are properly maintained.
• Personnel Management
  • Ensure that all testing personnel have a valid laboratory personnel license, qualifications, and training to meet regulatory requirements.
  • Develop training and competency assessment program.
  • Train new testing personnel and train all testing personnel on new methods.
  • Complete competency assessments of testing personnel in compliance with policies.
  • Provide laboratory function performance assessments of indirect reports to practice management.
• Financial Accountability
  • Provide quotes needed for the annual budget review.
  • Preparation of ROI’s for new testing, instrumentation and technology.
• Information Systems
  • Work as a liaison with various IT teams to complete necessary tasks, such as establishing instrument interfaces.
  • Request LIS changes, such as changes to laboratory result reports.
  • Ensure validations are complete and approved prior to reporting patient results.
  • Train staff on the use of the LIS for result reporting and other essential functions.
  • Material Management
  • Maintain adequate lab supply and reagent inventory.
  • Maintain active instrument service contracts.
• Test Development
  • Research and recommend new technologies and instrumentation.
  • Maintain consistency in testing practices across the network of COH sites.
  • Develop cost-effective procedures.
  • Ensure that all test method performance verifications are completed and approved by the CLIA Laboratory Director prior to performing patient testing.

Basic education, experience and skills required for consideration:

• Bachelor degree in Medical Laboratory Sciences or related biological sciences.

• Completion of 1 year practical training in an accredited institution.

• Minimum 5 years in a clinical laboratory performing moderate complexity testing with demonstrated leadership skills, competency in organization, human relation, communication, problem-solving, statistical analysis and computer skills, knowledge in lab information

Required Certification/Licensure:

• California Clinical Laboratory Scientist license or California Laboratory personnel specialist license in relevant area
• California Driver’s License
• Valid auto insurance

Additional Information:

• As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. #LI-AH