Associate/Journey Salesforce Developer, Office of Information Technology (REMOTE AVAILABLE) [R0133166]

University of Nevada, Reno

Reno, NV

Job posting number: #7112303

Posted: September 30, 2022

Application Deadline: Open Until Filled

Job Description

The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.

If you need assistance or have questions regarding the application process, please contact our recruitment helpline at (775) 784-1495 or [email protected] For UNR Med professional job postings, please contact the Office of Professional Recruitment at (775) 784-6778.

Job Description

The University of Nevada, Las Vegas invites applications for an Associate/Journey Salesforce Developer, Office of Information Technology (REMOTE AVAILABLE) [R0133166].

ROLE of the POSITION

The Office of Information Technology will consider candidates for either Associate or Journey Salesforce Developer. The level determination will be based on relevant skills and required experience.

Associate Salesforce Developer

The Associate Salesforce Developer (ASFD) will work in an entry-level capacity within the applications development team, which is responsible for a highly customized Salesforce instance. The ASFD will work closely with the Digital Strategy and Transformation (DST) leadership team to ensure ideas of the business leaders are brought to reality. The ASFD will proactively seek out ways to improve processes and system efficiencies and will support key staff members to ensure that team goals are attained. The person in this position will collaborate with internal teams to develop custom solutions to fit business goals across the entire campus. The incumbent will work with clients to translate business rules and functional specifications into requirements, before acting on those requirements to build solutions. This position is an entry-level contributor to department brainstorming and design meetings.

The ASFD is expected to

Work under limited supervision on a small development team that designs, develops, tests, and deploys software/web applications.

Demonstrate an understanding of software engineering concepts and be responsible for working on full lifecycle engineering efforts using Agile methodologies, object-oriented design, and accepted best practices.

Partner with business representatives to define requirements and develop technical specifications in support of UNLV student, faculty, and staff services.

Communicate effectively to ensure that all business requirements are being assessed and addressed to ensure development projects meet or exceed performance targets.

Identify and correct software defects through unit, integration, system, and customer acceptance testing.

Should be confident and push back, when necessary, on ideas that will compromise the integrity of the data and Salesforce instance.

Produce project documentation, including functional and technical designs, and end-user guides.

Own support cases that require advanced problem-solving for our diverse user base.

Responsibilities:

Under limited supervision, develop, design, and configure the UNLV Salesforce organization to effectively support business processes leveraging Salesforce best practices and alignment with overall sales and service requirements.

Build Salesforce applications using Apex and Lightning Component Framework and leverage the full capabilities of the Salesforce platform to support the university’s programs.

Apply best practices and design patterns of best-of-breed applications developed on the Salesforce.com platform.

Develop proofs of concept (POC) as needed, integrating new components with back-office systems during the design and requirements phase to evaluate products and integration strategies.

Assist in creating testing and implementation plans, including user training and documentation.

Remain current with Salesforce technologies and best practices.

Assist in identifying, troubleshooting, and resolving defects encountered during different stages of project delivery, including during the deployment and implementation of the solution in production environments.

Interact directly with customers, the project team, and other stakeholders to ensure customer success.

Journey Salesforce Developer

The Journey Salesforce Developer (JSFD) will play a contributing role within the applications development team, which is responsible for a highly customized Salesforce instance. The JSFD will contribute to the Digital Strategy and Transformation (DST) leadership team to ensure ideas of the business leaders are brought to reality. The JSFD will proactively seek out ways to improve processes and system efficiencies and will work with other key staff members to ensure that team goals are attained. The person in this position will collaborate with internal teams to develop custom solutions to fit business goals across the entire campus. The incumbent will work with clients to translate business rules and functional specifications into requirements, before acting on those requirements to build solutions. This position is a main contributor to department brainstorming and design meetings.

The ASFD is expected to

Work with minimal supervision on a small development team that designs, develops, tests, and deploys software/web applications.

Demonstrate an understanding of software engineering concepts and be responsible for working on full lifecycle engineering efforts using Agile methodologies, object-oriented design, and accepted best practices.

Partner with business representatives to define requirements and develop technical specifications in support of UNLV student, faculty, and staff services.

Communicate effectively to ensure that all business requirements are being assessed and addressed to ensure development projects meet or exceed performance targets.

Identify and correct software defects through unit, integration, system, and customer acceptance testing.

Be confident and push back, when necessary, on ideas that will compromise the integrity of the data and Salesforce instance.

Produce project documentation, including functional and technical designs, and end-user guides.

Own support cases that require advanced problem-solving for our diverse user base.

Responsibilities:

Develop, design, and configure the UNLV Salesforce organization to effectively support business processes leveraging Salesforce best practices and alignment with overall sales and service requirements.

Build Salesforce applications using Apex and Lightning Component Framework and leverage the full capabilities of the Salesforce platform to support the university’s programs.

Apply best practices and design patterns of best-of-breed applications developed on the Salesforce.com platform.

Design and develop proofs of concept (POC) as needed, integrating new components with back-office systems during the design and requirements phase to evaluate products and integration strategies.

Create testing and implementation plans, including user training and documentation.

Remain current with Salesforce technologies and best practices.

Identify, troubleshoot, and resolve defects encountered during different stages of project delivery, including during the deployment and implementation of the solution in production environments.

Interact directly with customer, project team, and other stakeholders to ensure customer success.

Assign day-to-day work for assigned Graduate Assistants

PROFILE of the OFFICE OF INFORMATION TECHNOLOGY

The Office of Information Technology (OIT) provides leadership, support, training, and enterprise IT services that empower students, faculty, and staff. We are a dynamic group of almost 150 full-time administrative faculty and staff and 125 student and temporary employees with a passion for providing excellent customer service to our campus constituents. We value individuality and encourage our employees to be their geekiest selves.

We believe every person brings with them unique strengths, experiences, and perspectives and we value these differences. One of our best opportunities to deliver a workplace that is diverse, inclusive, and focused on equality is to hire candidates who share these values.

OIT employs only U.S. citizens or non-citizens lawfully authorized to work in the United States. Women, under-represented groups, individuals with disabilities, and veterans are encouraged to apply.





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