The position is responsible for coordination of the organization's Risk Management Program and serving as the designee risk manager in the absence of the risk manager. Key functions within the program include:

1. Coordination of Safety/Occurrence reporting process.

2. Coordination of Root Cause Analysis processes.

3. Analysis and trending of data, formulation and implement of risk reduction strategies.

4. Provide in-service training to employees and medical staff to enhance safety awareness and their role in preserving the Center's assets and reducing liability exposure.

5. Coordinate reporting of patient care-related incidents to the Agency for Healthcare Administration, Department of Health and FDA as required by law. Directs investigation and development of corrective action plans. Submits required reports to state and federal agencies.

6. Interact with legal counsel, insurance carrier, third party administrators and patient/family to affect timely settlement of claims.

7. Develop strategies to reduce risk through the review and change of processes and policies.

8. Assess environmental risk through clinical and non-clinical surveillance and implement risk reduction changes.

9. Appreciates the relationships among risks and optimizes collective risk evaluation and management through an enterprise approach.

10. Support the Enterprise Wide Risk Management program in furtherance of the mission, vision, and strategic goals of the Center.

11. Support and provide training to more junior Risk Manager(s).

12. Assist with the coordination, compilation, and preparation of quarterly Board reports, AHCA Annual Reports, AHCA survey activities, AHCA investigations, PSO submittals, and PSO reports.

The Ideal Candidate:

• Professional knowledge of Risk Management Program design and operations and a working knowledge of governmental and Joint Commission regulations.

• Strong Computer Skills: Microsoft Office Suite and a basic understanding of relational data bases.

• Excellent interpersonal, communication, presentation and analytical skills.

• Adaptive to change, responsive to organizational needs, teamwork and customer focus skills.

Responsibilities:

• Coordination of critical and more challenging Safety/Occurrence cases including reporting, investigation and follow-up.

• Analysis and trending of data throughout the enterprise. Conduct root cause analysis and formulate and coordinate enterprise-wide implementation of risk reduction strategies

• Serve as the subject matter expert for the enterprise and for junior Risk Management staff and provide enterprise-wide risk management in-service training to employees and medical staff to enhance safety awareness in their role in preserving the Center's assets and reducing liability exposure

• Coordinate reporting of patient care related incidents to State and Federal agencies.

• Interacts with legal counsel, insurance carriers, third party administrators and patient/family members to affect timely settlement of claims.

Credentials and Qualifications:

• Bachelor’s degree in Healthcare, Risk Management, Quality and Safety or related field of study.

• Minimum of 10 years’ experience in a healthcare related field; preferable that the experience has an emphasis in Risk Management or Patient Safety Focus.

• Certified Professional in Healthcare Risk Management (CPHRM)(must obtain within 6 months of hire).

Preferred:

• Master’s Degree in Healthcare Risk Management, Quality and Safety or related field of study.

• Certified Professional in Patient Safety (CPPS)

• RN