Position Highlights

The Sr. Team Member Relations Advisor respects the privacy of all team members and treats discussions with the fullest degree of confidentiality possible. We have incorporated our Values and the Code of Conduct into our team member relations practices and philosophy. We believe that by communicating with each other directly, respectfully, and transparently, we can continue to resolve any difficulties that may arise and continue to make Moffitt a great place to work. The Team Member Relations function provides all Moffitt team members an avenue to express workplace concerns and to resolve conflicts in a safe and unbiased forum. Professional behavior and conduct is expected from all team members. The Team Member Relations group is here to listen to team members concerns in an unbiased, open and professional manner.

The Sr. TM Relations Advisor will coordinate all aspects of employee relations functions for assigned departments and business units and engages as a trusted partner and subject matter expert with team members and leaders on work related issues including, but not limited to, performance management, workplace concerns, requests for family medical (FMLA) and Personal leave, requests for reasonable accommodation (ADA), labor law matters and involuntary termination. Duties include performing a consulting role for management regarding employee situations to include the implementation of coaching, progressive counseling/disciplinary actions, best practices in employee/supervisor relations, dissemination of information regarding policies, regulations, and processes regarding the managing of employees throughout the areas of responsibility assigned. Interpret and ensure compliance with policies and regulations.

This position reports to the HR Manager, SWM, and partners with the HRBP in managing a comprehensive TM Relations program and mentors the TM Relations Specialist to support all team members and the successful running of the business.

The Ideal Candidate:

• Strong conflict resolution, relationship and team building skills and demonstrated ability to influence without authority.
• Experience in counseling both managers and employees to help resolve issues and improve employee relations.
• Experience and knowledge of best practices in conducting workplace investigations.
• Proven ability to effectively and respectfully partner with individuals at varying levels within an organization.
• Ability to handle confidential complex matters with sensitivity while providing expert guidance.
• Demonstrated gravitas and ability to influence with and without authority.
• Impeccable judgment, decision making and critical thinking ability.
• Some knowledge of applying diversity and inclusion principles, including unconscious bias and inclusive leadership.
• Proactive, with an ability to build strong relationships across all levels of the organization.
• Experience in counseling both managers and employees to help resolve issues and improve employee relations.
• Effective at building relationships with key stakeholders.
• Confidentiality
• Political savvy
• Negotiation skills
• Strong Microsoft Office skills including Excel, Word, and PowerPoint, and the use of Outlook and demonstrated competency using Outlook, electronic folders/drives, and HRIS systems for employee records, applicant tracking, performance management, etc.

Responsibilities:

• Responsible for ongoing engagement, consultation and mentorship with Moffitt team members at all levels and maintaining a pulse on culture, attrition, thematic employee grievances and setting a consistent standard for solutioning.
• Assist all levels of team members regarding TM relations issues and help to build and maintain a positive, engaged and productive relationship between Moffitt's team members and leadership.
• Providing support & guidance to the company's performance management system, structure & processes and

partnering with leaders on Performance Management, Performance Appraisals, and Improvement Plans.

• Partner with key stakeholders to ensure the smooth and consistent administration of workforce related functions, processes and programs.
• Conduct thorough reviews, analysis, assessments and investigations to look into, document, address and resolve workforce matters in order to ensure alignment with Moffitt standards, regulations and policies and compliance with all employment laws and outside regulatory bodies.
• Other relevant assigned duties as designated by management.

Credentials and Experience:

• Bachelor’s Degree in Human Resources, Communications, Business, Psychology, or related field.

• 5 years of progressively responsible and directly related experience, with 3+ years experience in a dedicated HR Specialist or HR Generalist type role with direct experience in employee relations including 1+ years experience conducting workplace investigations.

• Proven working knowledge and broad-based experience with execution of and/or partnership with human resource disciplines including Org. Development, Employee Relations, Talent Acquisition, Compensation, Benefits, and performance management and federal and state employment laws.

• Demonstrated ability to work with confidential information.

• Demonstrated ability to use independent judgment, problem-solve, be creative and flexible.

• PHR/SPHR, or SHRM-SCP/SHRM-CP (if not already held will be required to obtain within 1 year of being hired into role)

Preferred:

• Master’s Degree in Human Resource Management

• Employee Relations professional certification; and/or AWI (Association of Workplace Investigators) certification and/or SHRM Workplace Investigations Specialty Credential

• Experience in an academic medical center or research setting is a plus, but not a requirement.