Intake Assessment Counselor

Cleveland Clinic

Cleveland, OH

Job posting number: #7122729 (Ref:ccf17732963)

Posted: February 2, 2023

Application Deadline: Open Until Filled

Job Description

Join Cleveland Clinic’s Magnet recognized Lutheran Hospital as an Intake Assessment Counselor and experience being part of Ohio City, a vibrant and close-knit community, all while building an exceptional career. Become a part of Lutheran’s supportive environment where everyone excels and is valued for what they bring to the team.

As an Intake Assessment Counselor, you will provide mental health and substance abuse intake, assessment, and referrals. Your duties will include but are not limited to:
-Responding to crisis situations by conducting phone or face to face assessment

-Establishing and maintaining relationships with external physicians and other hospital personnel.
-Performing clinical and diagnostic assessments for patients of all ages.
Our ideal candidate is someone who:
-Preferably has behavioral health experience.
-Is passionate about patient care.
-Has great communication and intrapersonal skills.
-Can handle stressful situations in a calm manner.

This opportunity offers supervision hours for you to become independently licensed, as well as tuition reimbursement after a year of employment.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.


  • Responds to Intake office callers with sense of urgency and care.
  • Responds to crisis situations by conducting phone or face to face assessment, completes risk assessment and facilitates the appropriate disposition.
  • Provides intake, assessment, crisis intervention, consultation, case management, and referrals functions.
  • Performs clinical and diagnostic assessments for child, adolescent, adult, geriatric and chemically dependent patients/clients.
  • Documents clinical information supporting level of care and process of the workflow.
  • Documents the verification and pre-certification of insurance benefits if indicated.
  • Establishes and maintains relationships with external physicians and other hospital personnel, mental health, chemical dependency, community providers, patients and family members to facilitate admissions or other clinical dispositions.
  • Organizes, accesses and utilizes community resources to determine appropriate disposition for patients.
  • Other duties as assigned.


  • BA, BS, MS or MA in a healthcare profession or an RN License.


  • Licensed Social Worker (LSW), Licensed Independent Social Worker (LISW), Licensed Professional Counselor (LPC), Licensed Professional Clinical Counselor (LPCC), Licensed Chemical Dependency Counselor III (LCDC - III), or Registered Nurse (RN).

Complexity of Work:

  • Requires critical thinking skills, decisive judgment and the ability to work unsupervised or with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate actions in volatile situations.

Work Experience:

  • Minimum one year experience in clinical setting.
  • A one year internship in a clinical setting may be considered.
  • Two years work experience preferred.

Physical Requirements:

  • Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: active or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body.
  • Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
  • Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.

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More Info

Job posting number:#7122729 (Ref:ccf17732963)
Application Deadline:Open Until Filled
Employer Location:Cleveland Clinic
United States
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