Position Description

Harvard Medical School Information Technology is a mission-driven organization that prioritizes a diverse, inclusive culture and work/life balance. The IT Knowledge Learning Designer will support efforts to expand internal IT documentation that is used by staff at all levels of the IT organization to provide IT support to HMS community members. The effort requires leadership in the discovery of learning topics, learning design, and creation of digital learning assets with a focus on user experience and accessibility. In collaboration with the IT Service Management Office and IT subject matter experts, the IT Knowledge Learning Designer will design, create, and publish internal IT documentation and asynchronous digital training materials. This work includes partnering with the IT Service Management Office in the development of learning outcomes, identification of metrics for success, and development of design plans that ensure high quality learning experiences that meet objectives and expectations. We are looking for someone who takes a human-centered design approach to solution-finding, enjoys the opportunity to dig deep into technical subject areas, and cares deeply about the learner experience.

Basic Qualifications

• Minimum of two years’ post-secondary education or relevant work experience

Working Conditions

• Work is performed in an office setting
• Occasionally required to work outside of normal business hours, and may be called during off hours

Additional Qualifications and Skills

•  
• Master’s degree in relevant field
• Experience with instructional design principles, adult learning theory, and designing and delivering learning solutions

Additional Information

This is a 12-month term appointment with the possibility of renewal contingent on funding.

This position is based in Boston and some in-person on-campus work will be required, and flexible/remote work is an option. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.

Harvard University continues to place the highest priority on the health, safety, and well-being of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to complete an attestation of having received their primary series COVID-19 vaccination prior to hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Individuals may request exemption from the vaccine requirement for medical or religious reasons prior to completing the hiring process. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

The Harvard Medical School is not able to provide visa sponsorship for this position.

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Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.