Job Description

Job Description
The Web Services Specialist administers and implements digital content on AEA websites and other digital platforms, including creating and building out websites. This position will assist with major campaign initiatives as well as lead smaller digital projects that support campaign goals. She/ He must be a team player, possess outstanding communication skills, be able to execute on multiple projects at once/multitask and be able to build healthy cross-functional relationships.

This individual will be adept at AP style, manage all forms of content, including strategic web content that achieves desired outcomes. This will consist of reading, analyzing and editing provided copy following AP Style and SU guidelines for improved user consumption. Using a variety of content management systems, the specialist will lay out the content ensuring optimal user experience and complying with WCAG (2.1 AA) standards as well as improving website performance, maintaining digital assets and ensuring brand compliance.

Must be able to create, edit and optimize image assets. Possess strong technical skills and utilize those skills with web accessibility and usability in mind.
Qualifications
Bachelor’s degree in information technology, web development or similar field.
Candidates must have a demonstrable proficiency in HTML/HTML5, CSS/CSS3, JavaScript and PHP. Some experience with server-side coding, XML and database connectivity is required. They should be proficient using Mac or PC for web development. Some server administration experience and knowledge is preferred.
Understanding of and proficiency in a CMS environment is required. Anthology Encompass and Cascade CMS preferred.
Understanding and experience working with API (REST/SOAP/JSON) to analyze and transfer data from one platform to another is preferred.
Familiarity with campus products currently being used such as FREVVO, JIRA, Confluence etc. is preferred.
Experience working in environments that require adherence to stringent regulations/procedures. Experience working in higher education preferred.
Experience working with version control systems (Git/GitHub).
Experience with web accessibility standards (WCAG 2.1 AA).
Strong, clear editing and proofreading skills for the web are essential.
Preferred experience with digital usability, AP Style and Google Analytics.
Proficient in developing instructions and documentation.
Job Specific Qualifications
Good communication and organizational skills, both verbal and written.
Ability to communicate corrections, determine desired intent and provide guidance to campus partners is crucial.
Ability to provide timely responses to campus partners is critical, even after hours.
Able to work collaboratively, but also work and troubleshoot independently.
Ability to evaluate, set priorities and execute on the fly.
Be a self-starter and a creative and strategic thinker.
Minimum two years working with Microsoft Office and Adobe Photoshop.
High attention to detail and excellent organizational skills is necessary.
Ability to quickly maneuver in a fast-paced environment is essential.
Ability to handle knowledge that has not been widely distributed carefully and keep it confidential.
Ability to multitask, including coordinating multiple projects in addition to other daily duties is necessary.
Responsibilities
Create, build and implement microsites for large fundraising/campaign initiatives as well as large events including but not limited to Boost the ’Cuse, Make Your Mark, Coming Back Together and Orange Central. This includes, but is not limited to, reading, analyzing and editing provided copy following AP Style and SU guidelines for improved user consumption. Using a variety of content management systems, layout all content ensuring optimal user experience and complying with WCAG (2.1 AA) standards, as well as improving website performance, maintaining digital assets and ensuring brand compliance.

Lead smaller scale digital projects including but not limited to school/college/unit CuseFunders and custom giving page initiatives, which will require partnering and collaborating with stakeholders across the institution. Oversee and execute multiple projects simultaneously. Make recommendations on layout and content received for an engaging online presence, while also ensuring WCAG (2.1 AA) and brand compliance. Work effectively under tight deadlines and changing priorities.

Serve as a web server administrator, including managing and resolving server and front-end dependency conflicts. Make updates to Apache web server configuration including adding and updating redirect links. Identify, modify and integrate open-source libraries.

Navigate and analyze vendor APIs and web services. Develop and implement back-end support of third-party platforms that enhance or support the donation process or fundraising including, but not limited to Anthology Encompass, Match360, and Blackbaud CRM.

Assist with changes to secure giving forms, including updates to imagery, descriptions, confirmation emails and funds.


#HEJ
Physical Requirements
Tools/Equipment
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.


The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.