Senior Staff Nurse - AAU

Cleveland Clinic

London, GB

Job posting number: #7146503 (Ref:ccf18442090)

Posted: May 22, 2023

Application Deadline: Open Until Filled

Job Description

The post holder will work as part of a multi-disciplinary team in delivering key performance targets including assurance that the professional nursing practice and delivery of care is aligned to the Cleveland Clinic London (CCL) mission and values.


They will be responsible for the triage, assessment, planning, implementation, evaluation of care and the discharge of patients who will present at the acute admissions unit care under indirect supervision from the sister/charge nurse and in accordance with established policies, procedures and protocols of the healthcare organisation.
They are expected to be able to demonstrate procedures, mentor and supervise pre and post registration staff without direct supervision.

Leading the unit on a day to day basis in the absence of the Sister/Charge Nurse and drive the delivery of high quality and innovative nursing practice consistent with regulatory and professional requirements.

The post holder will build and maintain excellent working relationships with other departments to ensure a seamless service for our patients.

Key Responsibilities

Operational

  • Provides direct nursing care to patients presenting at the Acute Admissions Unit care in accordance with established policies, procedures and protocols of CCL.
  • Is able to triage, prioritise nursing care, recognise deterioration in patient’s condition and escalates to the senior nursing team /clinicians immediately
  • Manages the Acute Admissions unit  when on duty demonstrating clinical responsibility, in order to carry out safe delivery of care to a complex group of patients.
  • Supports and in the absence of the Acute admissions  Unit Sister /Charge Nurse organizes the day to day running of the Intensive care allocating nursing staff according to their level of competence, reviews skill mix and workload to ensure they meet the needs of the service.
  • Keep the Acute Admissions Sister/Charge Nurse informed of all the relevant issues affecting patient care e.g. risk, staffing levels, skills and equipment needs.
  • Supports the hemodialysis specialist nurses with the care of patients in Hemodialysis
  • Contribute to the outreach and resus team rotas if required.

Leadership and Team Management

  • Creates a climate of support and cooperation, a culture of shared accountability across the organisation whilst holding individuals to account where there is non-compliance.
  • Acts as a clinical leader and role model whilst providing direct quality patient care, sharing expertise with colleagues.
  • Ensures adherence and timely management of unit’s and CCL KPIs on recruitment and retention, staff development, appraisal, sickness management, disciplinary and grievance.
  • Contribute to the development and delivery of department teaching and mentorship programs
  • Ensures personal and team adherence to all CCL policies and procedures.
  • Liaises with the Clinical Educators regarding the developmental needs of the staff.
  • Supports team engagement through application of Shared Governance principles
  • Provide feedback to the intensive care Sister/Manager on individual staff progression or identify and document any concerns.
  • Identifies own training needs and maintains professional development in accordance with Revalidation requirements.

Quality and Safety

  • Adheres to the NMC code of conduct and acts as the patient advocate at all times.
  • Facilitates the implementation of  quality systems and improved patient outcomes as a result.
  • Ensures a safe environment for patients, staff and visitors following the guidelines of risk management. Proactively reporting incidents, risks and/or failings taking responsibility to minimise these.
  • Supports the Acute Admissions Sister /AAU Manager with the implementation and revision of core standards of care, policies and SOPs. Manages non-conformance to policy, procedure and standards of care.
  • Ensure adherence to the CCL Complaints Management Policy by supporting in the unit manager investigating all concerns and verbal/written complaints. Ensure the management of these are undertaken appropriately and within the CCL timescales.
  • Ensures that nursing and clinical practice is in accordance with the mission and strategic plan
  • Demonstrates Infection control principles and participate in the development of unit infection control related reports and take appropriate action where there is variance to the agreed KPIs.
  • Ensure duty of candor at all times.
  • Communicates with patients, families, visitors and external providers in a calm, courteous, helpful manner, endeavoring to resolve difficult issues at the /department level.
  • Communicates patient clinical information clearly and accurately, documenting pertinent information in nursing record and ensuring complete documentation of patient care.
  • Participates in research and innovation and the dissemination of Evidence Based Practice in care delivery.

Education and Certifications

  • Current nursing registration (First Level) through the Nursing & Midwifery Council (NMC) required, with no restrictions to practice
  • Completed acute assessment or equivalent course
  • ILS provider course completed and qualification in date

Desirable

  • Completed High Dependency Course
  • ALS provider course completed and qualification in date

Languages

  • Ability to speak and write in English is required.
  • Equivalent to a level of 7 of the International English Language Testing System or the Occupational English Test (OET) at level B is required.

Complexities of Work (Skills)

  • Ability to prioritise workload in a complex environment and supervise members of the team, ensuring high quality, safe and effective patient care.
  • Can effectively manage conflict within the workplace and able to demonstrate high emotional intelligence when dealing with team and patients.
  • Ability in adapting and managing change.
  • Demonstrates initiative to proactively problem solve with a solution focus.
  • Supports the Acute Admissions Manager in contributing to CCLs nursing operational and strategic goals.
  • Communicates succinctly to differing levels across the organisation in order to achieve best practice - both verbally and written.
  • Is proactive in seeking out different styles methods of communication to achieve the best outcome.
  • Has demonstrable critical thinking skills, decisive judgment and the ability to work autonomously.
  • Demonstrates understanding at managing nursing budgets.
  • Working in an international, multi-cultural environment, being respectful of others culture and beliefs.

Work Experience

Essential

  • Demonstrable  clinical experience in the field of triage acute assessment acute admissions unit.  
  • Wide range of experience working in an emergency department, urgent care acute admissions fields.
  • Track record of achievement of objectives in present and past posts, in both clinical and leadership fields.

Desirable

  • Experience in an acute private hospital or a similar field.
  • Desirable to be competent in/ have had exposure to the use of electronic clinical systems (EPIC, similar modern clinical systems).

Personal Protective Equipment

  • Follows standard precautions using personal protective equipment as required.


By embracing and understanding the diversity EVERY ONE brings, Cleveland Clinic has created an inclusive culture that promotes innovation, growth, and new ideas. This has enhanced our ability to attract the best global talent to provide the best patient experience possible. Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities. Smoke/drug free environment.


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