Job Description -  GRO ILG Business Manager

Why Patients Need You 

A career with us is about discovering breakthroughs that change patients’ lives. Whatever your role, you will be part of bringing those therapies to people all over the world. You will be driving the industry forward and making a positive difference. And you will discover that amazing things are possible. 

JOB SUMMARY:

• To manage International Labelling Group through general business management, compliance, and communications. To drive business excellence and transparency through analytics, maintaining data and generating models which both influence, and initiate business decisions related to portfolio support, process and resource efficiencies, and key performance indicators.
• To maximize efficiency and effectiveness of the ILG organisation through optimum management of business operations and budgets associated with an international workforce.
• Management of vendors across regions to ensure maximum value for ILG at minimal cost, with contracts proactively reviewed and optimised within the evolving vendor and technology landscape to deliver strategic and operational goals.
• Management and interpretation of compliance data accountability for proactive maintenance of detailed business information, interpretation of data, periodic report generation and management/coordination of resulting actions, proposals, and decisions. (e.g., Purchase Orders, resource algorithms, and unit cost models).
• Represents ILG needs by driving continuous improvement of vendor oversight and operations – ensuring inspection readiness by assuring access and transparency vendor documentation and via periodic onsite vendor visits, monitoring and reporting on process compliance with internal requirements and external regulations.

JOB RESPONSIBILITIES

• Assures efficient day-to-day operations of critical ILG department functions through delivery of workload forecasting, resource demand algorithms and unit cost modelling. Manages Purchase Orders and Contractor Agreements/Renewals.
• Provision of operational support to enhance goal clarity, engagement, and organizational efficiency as well as capturing delivery of actions and goals.
• Vendor Oversight Management: Ensure Governance meetings are arranged with ILG vendors and management of any resulting actions, proposal and decisions. Point of Contact with Procurement, MSP and HR across all locations, on behalf of the applicable LT member coordinating all logistical aspects of required colleague, contractor and vendor on/offboarding obligations and timelines.
• Support and preparation of business information and materials for meetings (i.e. slide generation, documentation) and DLC/ILG/GRO /GRS/GPD events, as required.
• Drive business excellence and transparency through data analytics, ensuring data and models both influence, and initiate business decisions related to budget, portfolio, process and resource efficiencies.
• Maintain and develop digital systems to provide meaningful visualizations of data to enable business excellence across ILG.
• Monitor vendor performance objectives, developing proposals and corrections when needed and identify opportunities for synergies across and within regions and functions.
• Uphold and role model Pfizer Values and OWN IT behaviours and act as ambassador
• Partnership with the ILG Head and Regional Labelling Leads Team to plan and execute business strategy and to manage assigned strategic initiatives, resources, timelines and communication plans relating to the general model.
• Enables ILG process standardization and excellence by capturing and analyzing portfolio data for improvement, escalating issues and/or executing remedial action

Qualifications/Experience preferred:

• Undergraduate degree or equivalent work experience where the individual has demonstrated ability to solve problems, interact with colleagues, leaders and customers across locations and manage a varied and unpredictable workload
• Experience in the pharmaceutical, regulatory industry, healthcare industry

Qualifications/Experience essential:

• Demonstrated track record in business management roles and/or business qualifications
• Demonstrated analytical mindset and ability to transform data into information
• Understanding of Pfizer policies and procedures and their application in the workplace.
• Experience in global/multi-national environment
• Experience in ability to function autonomously and in a matrix team environment.
• Experience in data analytics, generation, and interpretation.
• Experience in a project / change management
• Experience in multiple and diverse business support work assignments under pressure
• Experience working in a challenging customer service environment

Skills:

• Well organized, creative, independent, self-motivated individual with exceptional communication skills.
• Provides leadership in a wide variety of areas and situations, facilitates the exchange of information between parties, ensures that aims and objectives are being met and understood.
• Demonstrates effective communication, both orally and in writing, with colleagues, partners and customers including producing major reports, preparing, organising and delivering presentations using appropriate tools and techniques, and taking an active role in meetings and discussions.
• Expresses ideas and information clearly, creatively and persuasively when speaking, in writing, and when making presentations at local and global forums.
• Show confidence and assertiveness in their approach to the needs of the business, individuals and situations. Encourages contribution, listens actively and demonstrates ability to communicate and collaborate.
• Ability to work effectively with others in and beyond the organization outside the line of formal authority to lead accomplishment of organisational goals and to identify and resolve problems.
• Ability to develop and apply an understanding of all stakeholders e.g. partners, team members, customers, colleagues, users, etc., with the aim of identifying and delivering solutions or a strategy which is regarded as giving short and long-term competitive/added value and therefore success.
• Ability to understand and analyse business data to generate information and actions.
• Anticipates situations and problems and takes initiative.
• Works on own with minimal supervision in setting and confirming priorities.
• Making decisions at the appropriate time, considering situation, priorities, constraints and availability of necessary information.
• Performs a broad and challenging variety of work, some unpredictable and non-routine, using creativity and innovation where possible.
• Advanced IT skills, strong competency with SharePoint & Spotfire

 
Work Location Assignment: Flexible

Purpose 

Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.  

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility  

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!  

Equal Employment Opportunity 

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.

DisAbility Confident

We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here!