SRE Manager - Build Reliability Engineering Services

Apple Inc

San Diego, CA

Job posting number: #7151094 (Ref:apl-200479713)

Posted: May 25, 2023

Application Deadline: Open Until Filled

Job Description

Summary

Manager will lead a team of Site Reliability Engineers within the Software Delivery organization, which is at the core of the Apple software release process. This team drives the reliability engineering, observability of services, and reporting on SLI/SLO metrics for multiple critical services, which are used by Apple software engineers. Manager will champion SRE best practices and apply SRE principles to production services to enable Apple R&D teams to efficiently, and securely, develop high-quality features. Mission is reliably produce and distribute Apple software (operating systems, applications, and firmware) to Apple customers around the world!

Key Qualifications

Record of staffing and leading teams in engineering reliable and performant services
SRE or Dev/Ops experience in managing customer-facing systems in 24/7 environment
Knowledge of distributed systems w.r.t. application, networking, containers, and security
Excellent judgment and integrity with ability to make timely and sound decisions
Ability to anticipate the needs of others and adapt to changing conditions

Description

As a Site Reliability Engineering Manager, responsibilities include:
- Lead SRE team responsible for reliability and performance of on-prem and cloud-based services
- Champion continuous integration (CI) and continuous delivery (CD) automated pipelines
- Manage staging and production environments with goal of maximizing uptimes
- Promote observability of systems for monitoring, alerting, and metrics reporting
- Advocate best practices of change control management and incident response

A successful Site Reliability Engineering Manager will be expected to:
- Influence organizational objectives, align colleagues with direction, and carry out strategic efforts
- Build trust with stakeholders, partners, and vendors through diplomacy, discussion, and follow through
- Explore solutions to problems, evaluate risk vs reward, then execute an informed approach
- Interact with senior management regarding capacity planning and project plans
- Recognize work by engineers and mentor career growth thru organization

Education & Experience

B.S. in Computer Science or related work experience

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,000 and $248,000, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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