ROLE SUMMARY

The Senior Associate, Digital Laboratory Solutions(DLS) is responsible for supporting the laboratory environment at Pfizer’s South San Francisco R&D laboratories in California.   

Working in close collaboration with laboratory scientists, the role will ensure that the systems including PCs and specialized lab equipment and corresponding applications as well as workflows are able to successfully and reliably meet their data acquisition needs.

The position will be responsible for participating in laboratory-focused projects such as deployments and upgrades of enterprise and instrumentation-specific software, installation and configuration of servers and databases, etc.

This role will work in close partnership with peers across the global Digital Solutions organization to ensure consistency with global standards, best practices and may be called upon to work on global projects.

Work will be executed individually or through project teams, leveraging the successful candidate’s technical and/or subject matter expertise to achieve results.

ROLE RESPONSIBILITIES

• Collaborate with local stakeholders and, as needed, Digital Laboratory Solutions (DLS) peers to understand, document, deliver and support the laboratory data workflows needed at the site.

• Engage in active and frequent communication with laboratory leaders and staff, keeping them proactively informed of any changes or incidents that may impact their work.

• Perform system administration duties for critical lab hardware and information systems.

• Manage local projects and coordinate global initiatives relevant to the South San Francisco site.

• Broker communications between portfolio owners, vendors and service providers to ensure that solutions align with business needs.

• Serve as a technical escalation point for onsite outsourced service providers supporting the lab benchtop environment.

• Implement and support the computer, operating system, security, compliance, application, and data workflows for each type of laboratory system.

• Work as the site contact for Linux/Unix computational systems supporting system builds and managing informatics related tasks by working closely with the global DLS team members.

BASIC QUALIFICATIONS

• Bachelor's degree with 3 yrs. of relevant experience OR master's degree with 1 yr. of relevant experience OR associate degree with 6 yrs. of relevant experience OR 8 yrs. of relevant experience with High School diploma or equivalent.

• Experience implementing and supporting Digital laboratory solutions in the life science industry.

• Understanding of lab data management practices.

• Experience in multiple operating system environments (e.g. Windows, Linux).

• Strong interpersonal communication skills and a track record of fostering positive customer relationships.

PREFERRED QUALIFICATIONS

• Degree in Information Technology, Engineering, relevant work experience or similar field

• Expertise in deploying and supporting multi-tiered application architecture.

• Security best practices and emerging cloud (XaaS) services impacting laboratory systems.

• Scripting and/or software development experience

• Strong Windows and/or Linux administration experience

• Understanding of networking concepts and ability to effectively identify and resolve issues -- TCP/IP, DNS

• Experience working with major scientific vendors such as Waters, Agilent, Thermo Fisher

• Fundamental understanding of NAS share storage, enterprise AD accounts and access control

• Familiar with or the willingness to learn the different scientific applications, tools and workflows are a plus.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• May need to perform occasional work outside of normal business hours in order to accommodate customer priorities.

PHYSICAL/MENTAL REQUIREMENTS

• Ability to carry desktop computers and maneuver around lab equipment / furniture.

Work Location Assignment: On Premise

Last day to apply : June 19th 2023

The annual base salary for this position ranges from $72,700.00 to $121,200.00. In addition, this position offers an annual bonus with a target of 7.5% of the base salary. Benefits offered include a retirement savings plan, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans. Salary range does not apply to the Tampa, FL location.

Relocation assistance may be available based on business needs and/or eligibility.

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