Job Description

Job Summary
University Information and Technology (UIT) is seeking a Information Technology Portfolio Program Manager. This is a full-time (1.00 FTE), 12-month, professional faculty position.

University Information and Technology (UIT) is Oregon State University’s central IT organization, with an operating budget of approximately $36M/yr and with additional project/program funding. UIT is led by the Vice Provost for Information Technology, who is also OSU’s Chief Information Officer (CIO) and the university official with responsibility for setting university-wide IT policy and guiding the university’s central and distributed IT enterprise.

Reporting to the Chief of Staff of the Office of the Chief Information Officer (CIO), the IT Portfolio Program Manager is responsible for the overall management and maintenance of the university’s strategic IT project portfolio and its project roadmap. The position helps ensure OSU IT is doing the right work, in the right sequence, it gets that work done, and delivers desired and measurable benefits. To these roles the position brings a bias towards getting things done and increasing forward momentum toward achieving strategic goals for OSU IT.

At UIT we are a team operating with the same guiding principles. Three of the top ones are:

UIT commits to deliver data as a strategic working asset and to enable data informed decision making across OSU. UIT leaders and staff lead by example and use data to inform decision making at all levels in the organization. Persons in technology roles are also expected to design systems with data portability in mind and work within enterprise architecture and privacy guidelines.

UIT commits to and believes in the strength and value of diversity, equity, inclusion, and access (DEIA) both throughout our team and as an intentional and active practice to advance the vision, mission, and strategic efforts of the entire university. As a member of the UIT community, the person in this position is expected to foster and promote the values of DEIA and demonstrate a commitment to inclusive excellence in their work.

Proactively securing and protecting OSU’s digital assets and information systems is crucial to our missions of teaching and learning, research, and extension and engagement. All OSU IT professionals are directly responsible for providing high quality and secure IT systems and services. Persons in technology roles are expected to be responsive to security related actions and requirements, and to collaborate to find secure ways to support the OSU community.
Why OSU?
Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS:

• Top 1.4% university in the world
• More research funding than all public universities in Oregon combined
• 1 of 3 land, sea, space and sun grant universities in the U.S.
• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
• 7 cultural resource centers that offer education, celebration and belonging for everyone
• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
• 35k+ students including more than 2.3k international students and 10k students of color
• 217k+ alumni worldwide
• For more interesting facts about OSU visit: https://oregonstate.edu/about

Locations:

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.

Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine county. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package:

Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:
• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
• Free confidential mental health and emotional support services, and counseling resources.
• Retirement savings paid by the university.
• A generous paid leave package, including holidays, vacation and sick leave.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.

Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.
Key Responsibilities
40% – Performance Analysis
Responsible for development, support and maintenance of the internal IT performance management process.
Measures performance of projects and services against standards, procedures, and service levels to ensure that the university’s agreed upon service expectations are met.
Monitors, analyzes, and verifies data to ensure operational efficiencies of IT functions.
Defines the proper metrics and KPIs for evaluating strategic impact, project delivery, service delivery quality and performance levels.
Designs and produces reports on metrics and KPIs.
Evaluates and defines strategies for improving processes and procedures.
Develops and implements changes and improvements.

20% – Portfolio Planning
Builds and maintains a comprehensive view of the IT project portfolio: proposed, rejected, in-progress, and completed projects
In collaboration with the Enterprise Portfolio Project Management Office (EPPMO), coordinates the lifecycle of IT projects from project intake, through stage gates to completion.
Tracks strategic or operational projects and ad hoc/unexpected projects needed to support the CIO
Maintains a projected schedule for the portfolio as an IT project roadmap
Maintains a resource perspective on the portfolio and roadmap
Works with the IT Governance Manager to consult governance committees on proposed projects and report on the performance of IT projects as appropriate

20% – Portfolio and Resource Analysis
With the EPPMO determines the source, amount, and timing of needed project resources
Collects and updates projections of timing of projects and impact of timing on portfolio resource requirements to produce a capacity forecast
Identifies and executes flexible strategies for obtaining the fiscal and staff resources needed to accomplish projects, from employing internal UIT or OSU IT staff, to contracting externally for staff, when needed

20% – Portfolio Execution
Tracks the progress and the health of the projects in the portfolio
Assesses potential changes to project scope, cost, or schedule against their impact on anticipated benefits and their impact on the overall portfolio.
With project manager, manages escalation of issues to executive sponsors, governance, or other executive leaders
Provide the Chief of Staff and CIO information to ensure projects are moving forward in accordance with leadership guidance
Ensures the needed flow of communication on project status
Conducts post-completion assessments of projects with the EPPMO
What You Will Need
Bachelor’s degree in relevant field (i.e. Business, Information Technology, management)
At least three years of related experience in planning and management of collections (portfolios) of projects
Experience with estimation of human and fiscal resource requirements as they relate to project management.
Track record of finding ways to keep projects moving forward to a successful completion, despite obstacles, delivering on desired organizational value
Familiarity with the use of project management and reporting tools to monitor activities and analyze project performance
Demonstrated experience with evaluating the impact of projects or the performance/efficiency of services and operations
Strong written communication and presentation skills that adapt to widely varied constituencies, including non-technical leadership.
Excellent interpersonal influencing, and negotiation skills, including a high degree of political sensitivity and astuteness.
Strong analytical skills
Self-motivated/directed, with strong organizational skills, and a demonstrated ability to work independently and resolve problems.
Ability to work successfully in a team setting
A demonstrable commitment to promoting and enhancing diversity

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.
What We Would Like You to Have
Experience with statistical analysis, analyzing organization performance objectives, and developing performance metrics.
Five or more years of relevant experience
Program or project management certification
Green belt or higher Six Sigma certification
IT Service Management certification