Job Description

Job Description
Information Technology Systems (ITS) at Syracuse University seeks applicants for a Enterprise Systems Engineer. The position supports Syracuse University ERP application stack including Linux and Windows virtual servers. Additionally, the Enterprise Systems Engineer maintains firewall rules, configures software, and administers load balancing. The role is responsible for installing, monitoring, maintaining, and performance tuning of ERP applications, application servers, and web servers. This includes patch installation, troubleshooting, and database problem resolution, performance tuning, capacity planning, data migrations and automating maintenance/upgrade activities. The position is coordinates with administrative and functional entities and non-university entities such as technical specialists who support vendor products.
Qualifications
Bachelor’s Degree or the equivalent combination of education and experience, and three (3+) years or more experience in ERP computing technology.
Ability to install, maintain, configure, and ensure the integrity of Enterprise Applications.
Skilled in environment creation/management, object/data migration, version control, as well as automation of maintenance and upgrade activities
Experience/knowledge with the entire ERP application development cycle – to include database management, application server installation and management, web server installation and management.
Experience configuring and tuning ERP middleware technology, including application server and web server software.
Extensive understanding and experience in Enterprise application problem resolution.
Strong understanding of relational database management, including database structures, theories, principles, and practices.
Excellent verbal and written skills, encompassing complete understanding of the English language with exceptional communications skills.
Strong organizational, project management and leadership skills.
Strong aptitude to learn and adapt to technology.
Ability to work independently as well as collaborate on a team.
Job Specific Qualifications
Problems require research and gathering of facts from various sources; solutions require specialized knowledge and the ability to conceptualize varied solutions within a given framework.
Responsibilities
Support and maintain the ERP applications in support of administrative and student systems.
Collaborate with Senior Systems Engineer on system design and maintenance best practices then depoys resulting changes to ERP systems.
Provide consulting and collaboration within EAS and ITS to support the strategic direction of the department and University.
Performance tuning, monitoring, and capacity planning of the ERP application and infrastructure.
Support, maintain, and monitor the University’s UC4/JAMs Job Scheduler and scheduling queues.
Physical Requirements
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Tools/Equipment
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Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.