Job Description

Summary
CAEN has an opening for a knowledgeable and collegial desktop support person. Join our team of dedicated IT professionals providing uncommon IT support to research areas, academic departments, and administrative units within the College of Engineering at the University of Michigan.

In this role, you will work closely with faculty, staff and students in research units associated with the College of Engineering. You will also share expertise, resources, and support responsibilities with a team of IT staff to creatively help meet the College's mission. Effective communication skills are critical to this role as you will act as a liaison between researchers and university IT service providers.

We are looking for someone who loves helping customers in an academic research setting, and who has good technical skills and experience administering Linux, Macintosh and Window computers. We want a self-starter who is interested in solving complex IT challenges by aligning resources and services with the researchers and users that need them.

For more information about CAEN, visit: caen.engin.umich.edu
To learn more about the College of Engineering, visit: engin.umich.edu

Mission Statement
Michigan Engineers are world-class educators, researchers, students and staff who strive to build a people-first future. As part of a top national public research institution, Michigan
Engineering's mission is to provide scientific and technological leadership to the people of the world, develop intellectually curious and socially conscious minds, create collaborative solutions to societal problems, and promote an inclusive and innovative community of service for the common good.

Our vision, mission and values are supported by a people-first engineering framework that guides our work. As Michigan Engineers, we strive to apply excellent engineering fundamentals, integrated expertise and equity-centered values to reimagine what engineering can be, close critical gaps, and elevate all people. Information about our vision, mission and values can be found at: http://strategicvision.engin.umich.edu/.

The University of Michigan has a storied legacy of commitment to Diversity, Equity and Inclusion (DEI). Michigan Engineering models that commitment in our research, culture and collaborations. We seek to recruit and retain a diverse workforce as a reflection of that commitment. Learn more about DEI at Michigan Engineering: https://www.engin.umich.edu/culture/diversity-equity-inclusion/

Why Work at Michigan?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a
comprehensive benefits package to help you stay well, protect yourself and your family and plan
for a secure future. Benefits include:

Generous time off
A retirement plan that provides two-for-one matching contributions with immediatevesting
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Maternity and Parental Leave