Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

This role performs all consultation, follow-up, treatment planning and diagnostic imaging scheduling procedures within the Radiation Oncology department’s scheduling systems. The scheduling process includes submission of insurance authorization, as well as confirming with the patient, procedure specific instructions. Coordinates outside imaging studies with respect to treatment planning appointments, with notification of all involved parties. Checks patients in for appointments in the department’s scheduling systems, notifying the appropriate staff of the patient arrival. Coordinating patient appointment visits with the Bone Marrow Transplant Coordinators, with appointment entry in the scheduling systems. Provides patients and visitors with a cheerful greeting as they enter and leave the department.

As a successful candidate, you will:

• Performs assigned duties in the Radiation Therapy Clinic, including scheduling of all appointment visits in scheduling systems used by the department.
• Works with BMT Nurse Coordinators on the scheduling of all TBI patient activities.
• Maintains accuracy of appointment scheduling for all patient appointments.
• Ensures that treatment planning information is prepared and available to the CT Simulation Staff in advance of the patient appointment.
• Works with outside departments in the coordination of imaging and treatment planning appointments.
• Checking patients in for all radiation visits.
• Displays professional attitude and appearance.
• Maintains orderliness, cleanliness and follows safety practices in work areas.

Your qualifications should include:

• High School or equivalent (experience may substitute for minimum education requirements).
• 1 year related experience required, preferably within an outpatient clinic setting.
• Excellent oral/written communication and organization skills.
• Preferably: experience with Aria and Epic.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

Additional Information:

• This position is represented by a collective bargaining agreement.