SIS Functional Analyst

Augusta University

Augusta, GA

Job posting number: #7222506 (Ref:ej-5063003)

Posted: February 28, 2024

Job Description

SIS Functional Analyst

Job ID: 269248
Location: Summerville Campus
Full/Part Time: Full Time


About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today.

Our mission and values make Augusta University an institution like no other. We are part of the University System of Georgia.


Augusta University -

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

A full-time position, the SIS Functional Analyst reports to the Associate Vice President for Enrollment Management and supports the functional users in Office of Student Financial Aid (OSFA) through systems administration, systems analysis, process development, consultation, and documentation. This position is supported by associated constituents in campus-based Information Technology (ITS) and with external software/service vendors and serves as the key interface between the users of technologies/processes and office leadership. Possessing a demonstrated aptitude for technology, this position maintains a customer service focus and understands how timely, accurate processing impacts student experience, cross-functional teamwork, and compliance. This position requires occasional after hours and/or weekend support of operations.


The duties include, but are not limited to:

SOFTWARE SUPPORT: Identify, manage, and support all the processes, procedures, interfaces, and integrations involved in utilizing financial aid systems (Ellucian Banner, Campus Logic, Technolutions Slate, NSLDS, COD, SAIG, EdConnect/TDClient, etc.); coordinate software implementation/maintenance/upgrades (patch testing, data conversion, data cleanup, user acceptance testing, and training) with IT.

QUERIES AND REPORTS: Design, develop, maintain, and deliver queries/reports to support individual and automated processing of financial aid applications, award packaging, disbursement, and fund reconciliation; partner with ITS in creating support specifications that are best developed within their expertise.

BUSINESS ANALYTICS: Provide business analysis (e.g. cost-benefit analysis, documentation, technological capabilities), workflow design, and functional support of the systems that enhance access to student information, streamline processes, and improve delivery of services to all stakeholders from all offices under the AVP for enrollment management; Define and document business requirements and performs workflow design and training that maximizes the investment in these systems.

DATA MANAGER: Function as the Data Manager for the financial aid data; coordinate with the other Data Governance roles.

OTHER DUTIES: Provide troubleshooting and technical support for all systems utilized within Student Aid; Attend conferences, seminars, and training sessions. Perform all other job-related duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university and three years of experience in higher education setting


Associate's degree from an accredited college or university and six years of related experience to include three years of experience in higher education setting.

Preferred Qualifications

Three years experience in higher education financial aid setting; excellent interpersonal skills, organizing/planning skills and communication skills; knowledge of enrollment processes from prospect to graduation; familiarity with Ellucian BANNER (SIS), Slate (Technolutions), Campus Logic (Ellucian), Crystal (SAP), and Tableau (Salesforce), COD, SAIG, NSLDS, EdConnect, TDClient, Workday; experience extracting, compiling, and aggregating data from various datasets; experience analyzing and presenting data and trends for the purposes of improving effectiveness and efficiency of processes and/or technology; background in requirements engineering, process modeling, cost-benefit analysis, and related documentation; excellent planning, organization, and time management skills; basic understanding of networks, databases, and related technologies.

Knowledge, Skills, & Abilities


Knowledge of federal, state, and institutional rules and regulations related to student financial aid

Knowledge of the principles, policies, and techniques of educational administration

Thorough knowledge of the University policies and procedures related to Augusta University

Thorough knowledge of the USG rules and regulations


Strong problem-solving skills, ability to plan and coordinate work independently; Detail-oriented

Proficient in Microsoft Office and other computer software/databases

Excellent interpersonal, written, and verbal communication skills


Ability to communicate effectively both orally and in writing, knowledge of integrated information systems

Ability to maintain confidentiality


Shift: Days; Monday - Friday (work outside of the normal business hours will likely be required of an employee in an exempt level position)

Pay Grade: 18

Salary Minimum: $48,341 - Midpoint: $65,260

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today! Search job Opening ID: 269248

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit


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More Info

Job posting number:#7222506 (Ref:ej-5063003)
Application Deadline:Open Until Filled
Employer Location:Augusta University
United States
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