Scheduler

City of Hope

Duarte, CA

Job posting number: #7224102 (Ref:10024287)

Posted: March 4, 2024

Salary / Pay Rate: $23.47 - $32.86 / hour

Application Deadline: Open Until Filled

Job Description

Scheduler - Transplant Coordination Department

Join the transformative team atCity of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Position Summary:
Responsible for the scheduling of patients for transplant coordination workup as directed by the Manager/Nurse Coordinator, including following up on requests for authorization of services as applicable. Screens ordered tests and procedures for medical necessity. Communicates with patient/caregiver as needed to schedule workup visits. Follows up on cancellations. Provides patients with itinerary of future appointments and patient instructions as applicable. Prepares necessary paperwork for patient appointments.

As a successful candidate, you will:

  • Screens ordered tests and communicates to applicable persons whose test and/or diagnoses that do not meet criteria to be covered by Medicare.
  • Provides patient with advance beneficiary notice as applicable.
  • Creates pre-registration record and links pre-registration record to scheduled appointments. If applicable. Assures that the correct pre-registration account number is linked to the scheduled appointment.
  • Creates a request for authorization of service if applicable. Assures that all pertinent information is included in the authorization request so that the patient financial staff can complete the authorization request as needed. Schedules patient workup appointments for transplant / CAR T as directed by the nurse coordinator.
  • Provides patient with written itinerary for appointments. If applicable, also provides patient with patient instructions for procedures.
  • Receives and manages phone calls from patients and departments regarding patient appointments.

Your qualifications should include:

  • High School or equivalent
  • Two years related experience in health care setting

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

Salary / Pay Rate Information:
Pay Rate: $23.47 - $32.86 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.



City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.


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More Info

Job posting number:#7224102 (Ref:10024287)
Application Deadline:Open Until Filled
Employer Location:City of Hope
Duarte,California
United States
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