Lead Cloud Infrastructure Engineer

Position Highlights:

• The Lead Cloud Infrastructure Engineer is responsible for design, configuration, implementation, and maintenance of the Azure and Microsoft 365 environment.
• Working with Unified Communications engineers and enterprise architecture team this role will make sure all deployments follow standards, are compliant, and secure.
• This role is also responsible for the design, configuration, implementation, and maintenance of Active Directory and Azure/Entra ID, maintaining current standards.
• Provide transition instruction, documentation and tier three technical support to the production environment, as well as performing root cause analysis after critical incidents.
• Design and implement complex identity management solutions utilizing tools such as PKI, ADFS, and Azure AD Connect.
• As a lead member of the Microsoft Exchange Active Directory (MEAD) team, this role will lead, coordinate and facilitate the team's daily work to ensure service delivery and system design continuity.
• The Lead Cloud Infrastructure Engineer provides technical guidance to team members and when called upon, serves as a technical liaison between internal departments and external partner resources.

Responsibilities:

• Participate in team activities such as daily stand-ups, peer code reviews, design collaboration efforts and rotating on-call process
• Be the first contact to business application owners and building bridge between them and cloud team
• Use automation, configuration management and deployment tools to manage production environment ensuring standardization and adherence to established controls and patterns
• Enhance existing deployment processes and Infrastructure as Code scripts to improve automation, efficiency, consistency and adherence to security and audit requirements and control
• Perform Daily health checks of Active Directory and Entra ID environments.
• Use multiple tools to analyze Domain Controller servers for best performance while adhering to best practice standards and guidelines.
• Provide team leadership coordinating and facilitating the work of MEAD team members, state-side and offshoring resources as required
• Analyzes the most complex technical problems and delivers solutions where precedent may not exist
• Point of issues escalation and subject matter expert in Microsoft cloud solutions in Entra ID, IDAM and platform design, security and administration
• Maintain comprehensive and systematic configuration, lifecycle and security management of servers
• Deploy scalable and resilient cloud infrastructure using automation tooling for routine operation tasks
• Manage implementation and the ongoing operation of cloud services following approved designs, adherence to patterns, security requirements and certify all logging and monitoring are active for security and compliance
• Ensure cloud services and toolsets are deployed using best practices and documentation
• Engage with project managers, Scrum Masters and project facilitators through implementation of Microsoft cloud solutions to meet business requirements.
• Participates in enterprise projects in the cloud; functioning as the lead resource covering technical and architectural assessments, services, analytics, security, testing, and deployment
• Work with solution architects and partners to confirm developed solutions align with existing standards, meet security controls and meet cloud computing best practices

Credentials and Experience:

• Bachelor’s Degree – Computer Science, Information Systems, Communication or related technology field
• Minimum five (5) years of experience in managing Windows Domains using Active Directory and Azure/Entra ID.
• Thorough understanding of Domain/Forest trusts, Replication, NTFS/ACL permissions, Group Policies, etc. Must be proficient in at least one of the following operating systems: Windows Server 2012/2012 R2, 2016.

• **The following combinations of education and experience may be considered in lieu of a Bachelor's degree.
  • Associate's degree with an additional two (2) years of relevant technology experience plus the five (5) years (for a total of 7 years) experience

-OR

• • High School Diploma with an additional four (4) years of relevant technology experience plus the five (5) years (for a total of 9 years) experience

Preferred Experience:

• Experience in a healthcare setting preferred, specifically a hospital or hospital system, preferably in a 24x7 environment. Preferred experience working in an environment where HIPAA compliance is in use.

• Excellent working knowledge of Microsoft Applications and Services (including, but not limited to WSUS, IIS, FTP, DNS, and DHCP).
• Knowledge and experience applying Group Policy Objects in a Domain Environment
• Experience building an automated cloud infrastructure across Prod and Non-Prod environments
• Scripting and automation of builds, workflows, tasks and other integration aspects
• Configuration management, Infrastructure as Code (IaC) toolsets (Terraform, Ansible, Puppet and Chef)