Job Description

Job Overview
Responsible for one or more of the following technical areas: consultative support of hardware and/or software; multimedia development; and sole or lead positions in departments with responsibility for independently developing and maintaining their own integrated, diverse and complex information technology systems.

Essential Functions
Provide consultative, technical and training support and services to the user community to ensure problem resolution, system/data access, and optimal system performance.
Assist users to develop or use applications and software packages and their features.
Act as a liaison between faculty, staff, students and information systems resources and staff.
Install, configure, and modify applications, networks, databases, and other systems.
Provide technical advice and expertise to faculty, staff, and students in the evaluation, selection, purchase, upgrading, and maintenance of software, hardware, and/or database system resources to meet user needs.
Assist in preparing requests for proposals, cost estimates, and justifications.
Provide training and communications materials to users that maximize their ability to utilize system capabilities, features, and other resources. Develop and/or conduct training programs, lab/equipment orientations and demonstrations, and self-guided tutorials on equipment, applications, databases, and related systems. Write user documentation, user guides, instructor guides, training outlines, and technical training publications.
May perform applications programming to accomplish some duties.
Perform related duties based on departmental need. This job description can be changed at any time.
Minimum Requirements
Required Education
Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or related field.

Four (4) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Trainings/Certifications
Required Experience
Relevant work experience considered.

Additional Qualifications Considered
Physical Requirements/Work Environment
Office environment/no specific unusual physical or environmental demands.
Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

Competitive salary range dependent on the candidate's experience.
Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
Tuition remission is available for employees and their eligible dependents.
Enjoy discounts for on and off-campus activities and services.