Job Summary:

 The Program Support Supervisor provides support and assistance to the Program's / Division's management team for administrative and program office operations. The primary contact for support staff for daily operations, hiring, orientation and performance appraisals; other projects as necessary; and other duties as needed for the management team in the Programs and affiliated Divisions

 Position Highlights:

• Acts as the primary contact to support staff for daily operations.
• Provides day-to-day oversight of staff and activities within the program / division, to include hiring, operational orientations, and performance appraisals; assists the administrator with efficiency; other projects as necessary.   

 The Ideal Candidate:

• Dedicated professional who demonstrates a passion for our mission, and who takes pride in delivering world class service in a collaborative, learning environment.
• The successful candidate will be a superior communicator, and a knowledgeable, solution focused professional who maintains positive working relationships with both Faculty and team members

 Responsibilities:

• Supervision of Administrative and Program Office Support Staff.
• Administrative and Project Support for Department Administrators.
• Monitors and ensures high level of productivity all Support Staff in Program Office.
• Planning and Development of various projects, initiatives, and other departmental and organizational activities. 

 Credentials and Qualifications:

• Bachelor's degree in a healthcare, business, finance, or other related field.
• Required: three (3) years' relevant experience in an office, academic or healthcare setting.
• Required: one (1) year demonstrated supervisory experience; experience in an academic or medical center preferred.
• In lieu of a bachelor's degree, a combination of a high school diploma and four years' experience may be substituted.
• Knowledge of medical office processes and work flows and advanced MS Office applications; i.e. Word, Excel, Outlook.
• Familiarity with medical terminology and office organizational procedures.
• Excellent verbal and written communication skills; excellent problem-solving skills; ability to apply instructions to assigned activities; work independently with little instruction.