Learning Excellence Lead

Pfizer Inc.

Shanghai, China

Job posting number: #7238230 (Ref:pf-4910460)

Posted: April 22, 2024

Job Description

Role Summary

The purpose of Learning and Development (L&D) organization at Pfizer is to maximize colleagues’ impact and growth through continuous learning & development.

The Emerging Markets (EM) /China Training Excellence Lead is accountable for establishing the operating process of the new L&D model; brand training; e-learning and CFC (client-facing colleagues) tools training. This role will Lead regional L&D programs. The successful candidate will establish and implement the organization’s operating plan with strong process excellence, learning expertise and stakeholder engagement skills.

The role will be a member of EM/China Learning and Development (L&D) Leadership Team, collaborating with EM/China L&D LT and content creation team to define the content and approach that delivers uniform and high-quality learning.

Role Responsibilities

The Training Excellence Lead will play a key role in implementing the new model for the EM/China L&D organization. This role will:

  • Operationalize the operating model and plan for the EM/China L&D training org, including ensuring operational excellence and ways of working; developing the process for training needs collection and analysis; determining KPIs and appropriate data reporting; and managing the department budget.
  • Advance enterprise learning solutions and bring best practices to EM/China region
  • Streamline brand training delivery content management and global content usage; provide train-the-trainer capabilities(T-T-T).
  • Drive L&D program and project management for EM/China.
  • Determine and provide training performance metrics and data reporting that supports continuous improvement.
  • Accountable for CFC tools training.
  • Drive self-learning solutions strategy, including managing e-learning tools and collaborating with Learning Management Systems & Platforms team to increase e-learning utilization.
  • Drive digital innovative solutions for training delivery.
  • Contribute insight and direction as a member of EM/China L&D leadership team.



  • 10 years’ experience in a multinational company.
  • Track record of successfully structuring and developing bold and innovative strategies from the ground up
  • Demonstrated experience leading in a matrix environment and rolling out strategies from inception to successful implementation.
  • Prior experience working in global context and/or success leading geographically dispersed teams.
  • 5+ years of people leadership experience with evidence of high emotional intelligence.
  • Ability to work on multiple projects simultaneously and manage competing priorities.


  • Commercial training experience including delivery of blended and distance learning curricula and content.
  • Experience in evaluating Learning programs and materials to ensure client and learner needs are met.
  • Understanding of Pfizer’s business.


Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

People Experience

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

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More Info

Job posting number:#7238230 (Ref:pf-4910460)
Application Deadline:Open Until Filled
Employer Location:Pfizer Inc.
New York,New York
United States
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