Senior Adoption Specialist - Clinical Informatics

City of Hope

Duarte, CA

Job posting number: #7243153 (Ref:10024708)

Posted: May 9, 2024

Salary / Pay Rate: $41.92 - $64.97 / hour

Application Deadline: Open Until Filled

Job Description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Senior Adoption Specialist closely collaborates with the Lead Adoption Specialist, Physician Adoption Lead, Physician Liaisons, Super Users, Key Stakeholders, Informatics, IT teams and Training team to design and implement adoption strategies organization wide. This individual would apply best practices with the goal of ensuring clinician adoption and comfort in both inpatient and outpatient environments.

** Hybrid Work Schedule ; 2 days Onsite in our Duarte, CA office **

As a successful candidate, you will:

  • Serve as a first-line Electronic Health Record (EHR) support for nursing, physician and other end-users in the clinical environment.
  • Maintain a consistent and visible presence in clinical areas interfacing with end-users.
  • Employ strategies to ensure implementation issues are effectively addressed in a timely manner.
  • Collaborate with the Lead Adoption Specialist, Physician Adoption Lead, Physician Liaisons, Super Users, Key Stakeholders, Informatics, IT teams and Training team to identify trends in clinician support issues.
  • Demonstrate excellent customer service skills by positive management of challenging behavior by end-users. Identifies situations that need assistance or escalation for resolution.
  • Maintain current knowledge of system and updates, as well as policies that are supported by clinical applications.
  • Support users in maintaining workflow changes and system updates.

Your qualifications should include:

  • Bachelor’s Degree or relevant work experience may substitute.
  • Greater than 5 years of healthcare experience in an area of expertise.
  • Training and high-level support of clinicians on Electronic Health Record.
  • Previous experience training and supporting clinicians with clinical information systems.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.

Salary / Pay Rate Information:
Pay Rate: $41.92 - $64.97 / hour

The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.

City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.

Apply Now

Please mention to the employer that you saw this ad on

More Info

Job posting number:#7243153 (Ref:10024708)
Application Deadline:Open Until Filled
Employer Location:City of Hope
United States
More jobs from this employer
Institution Website