Job Description

Summary
Reports to: Assistant Director of Security and Information Technology (Digital Infrastructure)

Supervises: N/A

As the Development Services Coordinator, you will cover a wide variety of responsibilities for the Development Services and Strategic Solutions (DS3) department of the Office of University Development (OUD). You will be responsible for many aspects of onboarding and systems access for new employees in OUD. You will also manage many key responsibilities, including the DS3 Customer Support phone line, inventory management, coordination with Information Technology Services (ITS), and more.

Responsibilities include: 25% On and Offboarding Processing; 20% Equipment Purchasing and Management; 20% AV consulting and monitoring; 15% OUD IT Support Program; 10% Performance Support Program (PSP); and 10% Administrative Tasks. This is primarily an onsite position.

For the full job description with a detailed list of responsibilities and qualifications, please click here.

Why Work at Michigan?
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.

Benefits include:

Generous time off
A retirement plan that provides two-for-one matching contributions with immediate investing
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Required Qualifications*
3-4 years of experience providing technical customer service or a related bachelor's degree
Commitment to diversity, equity and inclusion in the workplace
Willingness to expand technical knowledge, both personal and team wide
Demonstrated technical aptitude, technical curiosity and ability to present creative technical solutions that save customers time and effort
Willingness to challenge status quo and learn new things
Experience with Google Apps and Microsoft suite