Director - GWE Commercial Emerging Markets Lead
Job Description
ROLE SUMMARY
The Global Workplace Experience (GWE) Commercial Emerging Market (EM) Lead is a key leadership role in the GWE Commercial Vertical. The role is responsible for deeply understanding the business needs of the EMs and translating them into a vibrant and optimized RE portfolio that will be a Destination for all Pfizer colleagues and business partners to come to Connect, Collaborate and Co-Create Breakthroughs that Change Patient’s lives.
The EM Lead will be responsible for the delivery of Real Estate and Workplace solutions, along with an Integrated Facilities Experience (IFE) to colleagues across Emerging Markets primarily in the Middle East Africa & APAC Regions
In addition to managing some sites directly, the EM Lead will shepherd and provide direction to all the facilities under her/his umbrella with the objective to attract and retain talent, create a destination like environment where colleagues can do their best work and enable the commercial organization to bring Pfizer on a path to significant growth.
ROLE RESPONSIBILITIES
Translate business strategies into real estate / facilities projects, initiatives with corresponding capital and operational budgets.
Partner with business leaders, country managers and site leaders to program the facilities and workplace experiences for colleagues to Connect, Collaborate and Co-Create on site (supporting Log In For Your Day - LIFYD)
Collaborate with RE Asset Management & Project Management leads on capital projects including property sales, integrations from M&A’s, relocations, and renovations.
Partner with IFM providers to significantly elevate the hospitality service levels and leverage the presence of their front-line staff to augment service offerings and deliver a WOW factor in workplace experience.
Head the governance of the IFM partnership (MBR’s, QBR’s) to drive amazing workplace experiences, operational excellence, and innovation in hospitality service delivery.
Work with the Vendor Management Lead to leverage Pfizer scale (including PGS) to drive productivity improvements and cost savings from IFM providers.
Work with Vendor Management Lead to support in the monitoring and reporting of vendor performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
Interface with the RE Asset Management (Americas, EMEA, APAC) and the Capital Planning & Strategy Leads to support capital planning activities and changes
Work with the Data Insights Lead to support the collection of real estate data and the reporting of facility metrics
Work with the Design & Change Management Lead to drive adherence to design standards and relay feedback from client groups
Ensure a robust and relevant Environmental Health & Safety and Sustainability Program and assist in embedding an EHS culture in the Business.
Partner with Risk Management to protect and ensure physical security of colleagues and business continuity within the region.
Manage local talent development and provide pathways to elevate GWE colleagues to leadership roles
Serve as the representative for sites under purview on governance calls
BASIC QUALIFICATIONS
Bachelor’s degree in business, Real Estate, Finance, Engineering or a related field
Financial acumen with ability to prepare business cases.
A minimum of 10 years of experience in corporate real estate, with a strong emphasis on commercial RE
Deep experience in partnering and managing IFM providers.
Experience in elevating employee workplace experience with a hospitality mindset
Demonstrated leadership experience with a track record of managing and developing high performance teams.
Proficiency in data analytics and real estate software tools
Excellent negotiation, communication, presentation skills, ability to handle ambiguity, and interfacing with Sr leaders
Comprehensive understanding of regional real estate laws, regulations, and compliance
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PREFERRED QUALIFICATIONS
MBA or advanced degree in Real Estate, Finance, engineering, or a related field
Experience in the real estate industry within a Fortune 500 company or similar large-scale organization
Knowledge of emerging trends and technologies in corporate real estate
Familiarity with office space planning and design principles
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Frequent travel to locations within countries managed
OTHER DETAILS
Work Location Assignment:On Premise, Hybrid model
Relocation support will not be offered for this role
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Global Operations#LI-PFEPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.