Job Description

Job Description
Administers the integration of the IT infrastructure and provides direction and engineering of IT architecture. Based on overall enterprise plans, proposes solutions, architecture, and integration for all infrastructure, including on-premises and cloud-based infrastructure solutions. Designs information systems using industry best practices and following all applicable standards, especially in the areas of security and integration. Leads, manages, and trains others during large-scale project implementations. Provides leadership and guidance to three IT personnel. Possesses in-depth knowledge of operating systems, cloud computing technologies, enterprise storage backup technologies, programming/scripting languages, enterprise hardware, and time series databases.
Education and Experience
Bachelor’s degree or 4+ years of experience in computing technology or equivalent combination of experience and education.
Experience in integration of on-premises and cloud-based computing infrastructures.
Skills and Knowledge
Scripting/Programming languages (PowerShell/C# preferred).
Knowledge of GRAPH/REST APIs.
Understanding of datacenter network technologies including LACP, load balancing and SDN.
Hands on experience system administration of Windows/Linux distributions, storage, virtualization, information security technologies, data center and network infrastructure.
Knowledge of type 1 hypervisors and related enterprise features (VMware/Hyper-V preferred) and/or cloud infrastructure technologies.
Enterprise data protection methods (NetApp platform technologies preferred, e.g., SnapMirror and SnapVault).
SAN technologies including multi-pathing, replication, snapshots, and fiber channel/NFS (NetApp storage experience a plus).
Demonstrated experience conducting root cause analysis.
Azure AD/Active Directory.
SAML/OAuth/OpenID Connector identity integration providers.
Time series database experience.
Multi-Factor Authentication technologies (Microsoft MFA/SSO preferred).
Cloud Computing Providers (Azure/AWS/Google Cloud).
Knowledge of information security best practices.
Experience with enterprise scaled solutions.
Experience installing, configuring, and troubleshooting server hardware.
Responsibilities
Propose, engineer, integrate, and automate the IT virtual and storage infrastructure.
Provide critical university-wide infrastructure services that require expertise in architecting, automating, and maintaining computing infrastructure.
Collaborate with team members on deploying new hardware and decommissioning existing hardware to ensure supportability, uptime, and capacity.
Propose, engineer, integrate, and automate the backup and disaster recovery environment.
Coordinate the off siting of University data with a tertiary datacenter to ensure resilience and prevent data loss in a recovery scenario.
Perform regular backup audits and take appropriate actions to guarantee successful protection for all systems.
Provide technical leadership and guidance of three IT personnel within the CIS Infrastructure team.
Develop procedures and document the virtual, backup, and disaster recovery environments.
Provide technical advice and direction to IT professionals across campus.
Independently develop and maintain automation to enhance security, efficiency, and consistency.
Implement custom reporting and monitoring to ensure environment security, stability, and sustainability.
Provide support for the development, maintenance, and reliable operation of the University’s research computing environment, ensuring it meets the evolving needs of faculty, researchers, and academic projects.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.